**Due to the pandemic, we’ve altered our production schedule to keep ourselves and our employees safe, however this has affected wait times significantly. If you ordered a custom binder (NOT via an off-the-rack sale) your order will ship in 6-8 weeks.**
Each Shapeshifters garment is made to measure in our Vermont studio in the order that it was purchased. Under normal working conditions, our order turnaround time is 4-5 weeks.
If you haven’t received a shipping notification within that time, please check the email you used to place your order and your spam folder in particular as it may have been caught there, or we may have been trying to contact you to clarify something about your order.
If you have no email from us, you’re welcome to contact us, but rest assured we are working on your order, there are just several customers ahead of you in line.